About UsWine Schoppen are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Wine Schoppen is part of the Derbyshire Wine Company Ltd group of companies.
Our Contact details:
c/o Coghlans at Stancliffe Hall
Phone: 01246 453399
Email: boxes [at] wineschoppen [dot] co [dot] uk
GB 156 0541 27
Delivery Costs:Most of our products are delivered FREE to the Mainland UK. Please see the individual items where carriage is charged seperately - these are typically Box Filler and Rigid Boxes.
We aim to deliver your order right away. We will normally send your order to you within 10 business days.
Deliveries are Monday to Friday during office hours with no specified timing schedules. If you require a specific booking in time please advise and we will quote any extra charges incurred. Deliveires to bonded warehouses may incur a surcharge and we will advise before processing your order.
If you have a booking in system please advise at the time of ordering and advise on a delivery slot along with booking reference. Failure on your part to maintain the delivery slot and any delay in off-loading may result in additional costs from the delivery agent which will be passed on accordingly.
Any charges incurred by us from our delivery agents for failed delivery attempts and returns will be passed on to you.
Palletised orders are delivered as a kerbside service only.
Making A Purchase:Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Samples: all samples are charged at the wholesale rate and will be credited back upon receipt of orders over £200.00. Any plates required for bespoke printed boxes will be charged at sample stage.
We accept Visa, Mastercard and Maestro cards as well as PayPal. For approved accounts you may also purchase on account subject to existing terms and conditions.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Out of Stock Items:If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
VATPrices are shown exclusive of VAT chargeable at the prevailing rate.
Credit Card Security:When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Contacting Wine Schoppen:If you need to reach us, please email us using the link on the store page, alternatively, you can call on
01246 453399 : (International +44 01246 453399)
or fax us on
or write to us at
c/o Coghlans at Stancliffe Hall
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
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Ecommerce cookies used on this website :
ACTINIC_CART. The shopping cart. Specifically excluded from the scope of the regulations.
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ACTINIC_CONTACT. The 'Remember Me' details.
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ACTINIC_RECENT. Records the image filename(s) for the Recently Viewed Products list, if enabled.
CART_CONTENT. Stores the cart value and item count for the shopping cart summary.
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